The Best CRM Software In AU

Manage, analyze and interact with your past, current and potential customers using Customer Relationship Management Software.

Julian, Author

Last updated: May, 2025

Most Popular

9.8

Flexible CRM Software
Small business to enterprise
Filter to suit workflow

Visit monday.com 14 day free trial

Monday.com might be primarily known as a project management tool, but it’s also a full-featured CRM tool thanks to its fantastically customisable interface and huge arsenal of creative tools.

We identified monday’s top strengths as usability, customisation, and pricing. That’s because its an incredibly easy-to-use system that is also very wallet-friendly.

Once you sign up, you’re prompted to fill out a user-profile. This includes identifying an area you’d like to focus on (contact management, sales pipeline etc.).

The app is organised around a simple traffic-light system that categorises your workflow as either green (it’s completed), orange (I’m working on it), or red (I’m stuck), helping you to design a system that personalises the status of every customer relationship.

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9.6

Users close 28% more deals on average
Provides 24/7 live support on all plans
Trello, Slack & Teams integrations

Visit Pipedrive 14 day free trial

Pipedrive is a CRM system with a focus on usability.

The app’s clean interface supports a tidy visual pipeline – viewable from the ‘deals’ screen. Pipedrive has preset stages but you can easily edit their name, add, and remove them to create a custom pipeline that accurately reflects your unique customer relationships.

It might take a more dialed-back approach but sophisticated CRM tools are still available with Pipedrive.

And, thanks to its user-focussed design, you won’t have to suffer through complicated set up processes for new functions.

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9.4

Transparent pricing
Fast onboarding
Free support

Visit Close CRM

Boost customer engagement
Discover the best leads
Improve sales efficiency

Visit Freshsales

With Freshsales CRM, your team can use AI-based lead scoring, phone, email, activity capture and more.

And as an all in one sales and marketing solution Freshsales is ideal for fast-paced small businesses.

It also offers good lead-tracking functionality that’s east to use, customizable, and available at reasonable prices.

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8.6

Easy to use
Excellent value
Great support

Visit Capsule

Capsule helps over 10,000 customers globally make easy work of client relationships. Access intuitive contact management, email and marketing solutions, project and pipeline management and automations.

Nurturing customer relationships has never been easier than with Capsule, with all the information you need in one place you can easily track conversions and deliver a more personal experience.

Customisable dashboards allow you to tailor your sales pipeline to your process, spotting deals in need of attention.

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8.4

Monitor sales rep activity
Track deal progress
50+ dashboard widgets

Maximizer is a sales-focused CRM solution that gives sales leaders the power to keep their teams organized and close more deals faster.

With three decades of experience in global CRM implementation Maximizer helps you achieve increased revenues and productivity improvements fast.

Maximizer also monitors sales teams activities and progress, allowing managers to direct sales reps in real time

Free for up to 3 users
Lead scoring rules
Strong email marketing

Simplicity. That’s what you get with Zoho – no frills, no fuss, and no nonsense. Just a system that’s easy to set up, easy to use, and even easier on the eyes.

Zoho is also great for small businesses, thanks to its excellent features spanning sales, customer service, and marketing functionality.

The platform is also easy to use and quick to set up, while still providing a solid level of customization for those more advance tasks.

Visual dashboard
Sales and marketing automation

HubSpot’s CRM makes managing your sales pipeline a breeze with everything you need to track important metrics in one tidy dashboard.

You can sort deals won and lost, appointments scheduled, contracts sent over, and track performance against quotas you set

HubSpot’s CRM is aimed at businesses of all sizes and even offers a surprisingly robust free plan which is great for small businesses on a strict budget

What to look for in CRM Software

Choosing the right CRM Software for your team can be a real challenge. We’ve been working with businesses of all sizes for more than two decades, so we know every business has a unique process when it comes to engaging with new customers and the right software can amplify that process significantly.

With that in mind here are five things to look for when choosing CRM Software:

Cost
Scalability
Ease of use
Functionality
Integrations

Editor’s Top 3

Pipedrive provides comprehensive security options, including the ability to send automatic email notifications if a user acts suspiciously.

Visit Pipedrive

Editor's Top Pick

Monday sales CRM streamlines your operations with one tool. Give a sales team a platform they’d actually want to use, and get a full overview of their sales performance.

Visit monday.com

Visit Freshsales

Who we are

Tech.co is a leading business technology authority, here to help you know more about tech and find the best solutions to work smarter and grow securely. We assist over half a million customers each month in making the right choices for their needs, with our comparison charts, guides, and reviews.

The right tech can help you find new and more efficient ways of running your operation, retain and attract loyal customers, protect your assets from security risks, or even add entirely new revenue streams. We should know, because we’ve been there; Tech.co started out as a simple community-building Tech Cocktail event, back in 2006, and has transformed into a fully-fledged media company.

The Best CRM Software In AU

What to look for in CRM Software

Editor’s Top 3

Who we are

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