The Best CRM Software in the US
Most Popular 
- Easy-to-use interface
- Streamline customer service
- 100% customizable
- Generate insights
- Flexible CRM Software
- Small business to enterprise
- Filter to suit workflow
- No coding required
- Users close 28% more deals on average
- Provides 24/7 live support on all plans
- Trello, Slack & Teams integrations
- Great Value for Money
- AI-powered customer platform
- Easy to use, delivers value fast
- Unifies all your data
- 1,700+ integrations
- Affordable and secure
- Fully customizable to fit your business
- Work from anywhere with the mobile CRM app
- Seamless integrations combined with powerful features
- Dependent on the Microsoft ecosystem
- Simple reporting dashboards
- Analytics capabilities
- Lacks features of a full CRM system
- Email automation
- Analytics capabilities
Frequently Asked Questions
What features should I prioritize when comparing CRM software?
Focus on these essential capabilities:
- Contact management
- Lead tracking
- Sales automation
- Customer analytics
- Mobile access
- Integration capabilities
- Email marketing
- Reporting dashboard
How do I choose the right CRM that my team will actually use?
Focus on user adoption first by selecting systems with intuitive interfaces and minimal learning curves. Balance features with budget constraints, ensuring the solution integrates seamlessly with your existing tools to avoid data silos. Consider scalability to prevent costly upgrades as your business grows.
What measurable improvements can I expect from CRM implementation?
Businesses typically see improvement in customer acquisition and retention rates, along with streamlined workflows that reduce manual tasks. Enhanced customer insights enable data-driven decision making, while automated processes free up your team to focus on relationship building and strategic growth initiatives.
What are the biggest implementation challenges?
Data migration from existing systems requires careful planning to prevent information loss, while team training and change management are crucial for overcoming resistance to new technology. Allow adequate time for process alignment to adapt the CRM to your workflows rather than forcing workflow changes.
Our Favorites
Monday sales CRM streamlines your operations with one tool. Give a sales team a platform they’d actually want to use, and get a full overview of their sales performance.
Most Popular
Salesforce is the world’s leading CRM. Slick, scalable, and surprisingly affordable, its reporting tool (Einstein Analytics) is best in class. Best-suited to data-loving, number-crunching SMEs looking for a CRM to grow with.
Pipedrive is all about automating the legwork. Set up chatbots to handle customer issues and webforms to feed leads straight into your sales team's laps. Enjoy colorful, customizable reporting dashboards, plus 24/7 support.
Who we are
Tech.co is a leading business technology authority, here to help you know more about tech and find the best solutions to work smarter and grow securely. We assist over half a million customers each month in making the right choices for their needs, with our comparison charts, guides, and reviews.
The right tech can help you find new and more efficient ways of running your operation, retain and attract loyal customers, protect your assets from security risks, or even add entirely new revenue streams. We should know, because we’ve been there; Tech.co started out as a simple community-building Tech Cocktail event, back in 2006, and has transformed into a fully-fledged media company.
