Best Free IT Support Software and Ticketing Systems for 2024 (Free Trials Included)
Most good Helpdesk software providers also offer comprehensive IT Support solutions. Use our handy comparison table to find the best IT support software or tool for your business needs.
- Try for Free
- Automation to maximize agent and team efficiency
- Collaborate seamlessly, consolidating email, SMS, live chat and Whatsapp all in one place
- Improved customer satisfaction and reduced response time
- Free 14-day trial
- Scalability and Customization
- Effective Monitoring and Alerting
- Built-in CSAT functionality
- Try for Free
- Real-time visibility
- Powerful automation
- One-click remote access
- Free 7-day trial
- Easy-to-Use Shared Inbox
- Automated Workflows
- 24x7 Highly Rated Customer Support
What to look for in IT Support Software
Choosing the right IT Support Software for your team can be a real challenge. We’ve been working with businesses of all sizes for more than two decades, so we know every business has a unique process when it comes to helping your customers and managing their support requests.
With that in mind here are five things to look for when choosing IT Support Software:
- Value for money
- Integrations
- Ability to handle volume
- Customisation Options
- Ease of use
Editor’s Top 3
Who we are
Tech.co is a leading business technology authority, here to help you know more about tech and find the best solutions to work smarter and grow securely. We assist over half a million customers each month in making the right choices for their needs, with our comparison charts, guides, and reviews.
The right tech can help you find new and more efficient ways of running your operation, retain and attract loyal customers, protect your assets from security risks, or even add entirely new revenue streams. We should know, because we’ve been there; Tech.co started out as a simple community-building Tech Cocktail event, back in 2006, and has transformed into a fully-fledged media company.
