Compare Top Remote Monitoring & Management (RMM) Software in the US

RMM platforms allow MSPs to efficiently manage clients' devices remotely. Compare top solutions to find the best fit for your IT service business.

Editor's Choice
9.8
  • #1-rated IT management platform for MSPs
  • Monitor, patch & protect all devices from single dashboard
  • Set up and running in as little as 1 week with simple, intuitive UI
  • Boost technician efficiency by 95% with ready-to-use automations
  • 30-minute average support response time, 98% customer satisfaction

NinjaOne delivers a complete RMM solution that simplifies how MSPs monitor, patch, and protect client devices. The cloud-native platform streamlines complex IT workflows with intuitive controls and powerful automations, allowing technicians to manage more endpoints without switching between tools. With features like one-click device actions, secure remote access, and automated patching, MSPs can increase efficiency while providing superior client experiences. Trusted by MSPs with 91% reporting they can manage up to 250 more endpoints using NinjaOne’s comprehensive solution.

9.1
  • Integrated PSA
  • Automated patch deployment
  • Advanced network monitoring features

SuperOps is a modern PSA-RMM platform for modern MSPs and internal IT teams. Combing AI with features like asset, patch, policy management, network monitoring, and intelligent alerting, SuperOps makes IT management a breeze.

8.9
  • Intelligent automation
  • Maintenance management
  • Intuitive AI

Freshservice’ RMM solution provides comprehensive IT asset management through features such as remote monitoring and management, ensuring real-time tracking of device performance and efficient issue resolution. The platform excels in asset lifecycle management, offering inventory tracking and optimization tools. Security management is prioritized with protocols, antivirus monitoring, and firewall management. Automation and scripting capabilities enhance operational efficiency, while robust reporting and analytics tools provide insights into system performance. The product supports seamless integration with various IT tools, ensuring compatibility across operating systems and applications, and includes user support features for remote assistance and collaborative problem-solving.

8.8
  • Monitor critical status metrics
  • Deploy patches
  • Remote access

RMM Central is a comprehensive IT solution that provides unified management for various endpoints, including desktops, laptops, smartphones, and tablets across multiple customer enterprises. It offers holistic endpoint management, supporting diverse operating systems from a single console. The platform allows seamless management of different network environments like Windows Active Directory, Windows Workgroups, and Novell eDirectory. With complete network monitoring and in-depth visibility, users can track performance, bandwidth consumption, device configurations, and network status from a centralized dashboard. RMM Central also features comprehensive patch management, simplified application management, IT asset management, and security automation, supporting over 50 endpoint management and security configurations. Additionally, the platform ensures fast and easy remote access with tools like Remote Control, System Manager, Remote Shutdown, and Wake on LAN.

What to look for in RMM software

When selecting Remote Monitoring and Management (RMM) software, consider its scalability to accommodate your business growth, ensuring it can efficiently manage increasing endpoints. Look for comprehensive automation features to streamline routine tasks and enhance operational efficiency, reducing manual intervention. Integration capabilities with other IT tools and platforms are crucial for a seamless workflow. Additionally, prioritize solutions with robust security features to safeguard sensitive data and protect against potential cyber threats, ensuring the overall resilience of your IT infrastructure.

Editor’s Top 3

Editor's Choice

The #1-rated RMM software that replaces up to 15 different tools, cuts patching time by 30%, and helps MSPs manage more clients with less effort. Fast, reliable, and effortlessly powerful.

Their solution aims to enhance efficiency by allowing businesses to remotely monitor and manage their assets. With a focus on IT asset management, Freshservice provides tools for tracking and optimizing assets to ensure optimal performance and resource utilization.

SuperOps is a modern PSA-RMM platform for modern MSPs and internal IT teams. Combing AI with features like asset, patch, policy management, network monitoring, and intelligent alerting, SuperOps makes IT management a breeze.

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